Refund Policy
Not happy with the product? No worries. You may receive a full refund of your purchase within 15 days after you received it.
Just follow these simple steps :
Step 1. Email us to support@puppyandpaw.com asking to return the product
Step 2. Once approved, return the product (in its original packaging) through a trackable courier service to the address provided by us. (Cost related to shipping and sending the return will be the responsibility of the claimant)
Step 3. Once the return is received and verified, we will provide a full refund of the price paid in the same payment method in which the initial payment was paid to buy our product. Please be advised that it may take up to 30 days for your credit company to process the refund credit.
Please note : Incomplete, indecipherable or illegible claims will be considered invalid.
Email us atsupport@puppyandpaw.com for more details.
Just follow these simple steps :
Step 1. Email us to support@puppyandpaw.com asking to return the product
Step 2. Once approved, return the product (in its original packaging) through a trackable courier service to the address provided by us. (Cost related to shipping and sending the return will be the responsibility of the claimant)
Step 3. Once the return is received and verified, we will provide a full refund of the price paid in the same payment method in which the initial payment was paid to buy our product. Please be advised that it may take up to 30 days for your credit company to process the refund credit.
Please note : Incomplete, indecipherable or illegible claims will be considered invalid.
Email us atsupport@puppyandpaw.com for more details.